Terms and Conditions

Luxury European Tours and Irish Luxury Tours

Terms and Conditions of Booking:

  • The agreed cost of your trip includes all of the elements as listed on the last page of your itinerary
  • In addition, your itinerary includes: All communications costs, hotels taxes and fees and the services of our professional travel experts on the ground are available to you 24 hours a day 7 days a week throughout your trip
  • Your trip DOES NOT INCLUDE any flights or anything not mentioned in the list of inclusions
  • All itineraries remain subject to availability until a deposit is paid to secure all services. Upon receipt of a deposit we will notify all suppliers and once confirmation is received in writing from all suppliers we will then issue a confirmed itinerary
  • Deposits: A 20% deposit is due to confirm an itinerary and in strictly non-refundable. 
  • Balance: The balance of any itinerary is due 55 day prior to travel. A reminder will be sent by email.  Once paid is strictly non-refundable. If your itinerary is due for travel within 55 days of the date of enquiry, then full payment will be required to book. We suggest that all clients take out personal Travel Insurance to cover any unforeseen circumstances.

Payment Options:

  • Credit Card: we accept payment by VISA MasterCard or American Express. 
  • Bank Transfer: Bank details are available upon request and we request that a copy of the transfer instructions are sent by email:

Travel Documents:

A copy of your final confirmed itinerary and prepaid services vouchers will be emailed and will be available in your client portal at https://portal.luxuryeuropeantours.com .  The original itinerary and prepaid service vouchers will be handed to you on arrival at your destination.  Prepaid service vouchers must be presented at check in for each service.

Change Fees: 

  • After confirmation is issued we reserve the right to charge a €50 change fee per change requested subject to availability.

Complaints: 

  • Any issues arising during your trip must be notified immediately by email or by phone to the main contact number provided on your service vouchers. We will resolve any reasonable complaint to the best of our ability but only if we have been notified of the problem. 

What our customers say

It was worth every penny! First of all, working with Shaun through email was very easy and he always responded very quickly to my questions. I just had to tell him what things we were interested in and he came up with a great itinerary.  The hotels they picked for us was really a great treat. They all had great positives (the location in Dublin, the view in Killarney, historic castles) and all were 5 star. If you get a chance to visit Ireland you have to stay at Ashford Castle- it's a once in a lifetime experience.  And we loved our driver- Kieran. Everyday he showed up in a sparkling clean BMW with water and newspapers for us. Then he would do all the work while we were able to relax in the backseat and enjoy the beautiful Irish scenery. Because it was just us and Kieran we were able to tailor the trip as we went. We could spend as much or as little time as we wanted at any stop; we didn't have to wait for a bus load of people.  Obviously this trip cost more than your standard "big bus tour" but it was worth it! It was a stress free, relaxing time and we got to visit some of the most beautiful landscapes in the world.